![]() ![]() ![]() Note: I exclusively work at command line, I realise some people are terrified of doing this, so if you want to work with activation keys and serial numbers in the ASDM then read this post. Provide your platform information, and smart account details, and they will provision licenses for your account that you can then assign via the usual methods. You can email Subject: ‘COVID-19 An圜onnect License Request’. ![]() Note: This procedure DOES NOT work for vASA or FTD. Luckily by this time a colleague had managed to set this up for a client, and he pointed me in the right direction, (cheers Trev!) Solution ![]() So I contacted Cisco Partner help, who passed me to licensing, who passed me to Cisco TAC, who opened a call. As I am a Cisco partner I was confused, and it seems my colleagues were also. It just says speak to your Cisco partner. Thats great news, but there’s no information on how to get the An圜onnect licences. So that is why the ASA died during the reload and not before.Cisco released information on their blog a few days ago to say that they would be offering free Umbrella, Duo and An圜onnect Licences to customers in the wake of the the COVID-19 outbreak. The reason why the ASA requested a reload was because changes to the vpn-3des-aes (or any encryption license) requires a reload. Now that you have enabled the vpn-3des-aes license once you should be safe for any future license upgrades since the system is updated with this information.įinally, the An圜onnect Mobile license does not require a reload, like others have already suggested. If somehow the automated system did not have information about your vpn-3des-aes license, then every new permanent license that you request for this Cisco ASA would disable the vpn-3des-aes license. This means that each new activation-key for permanent licenses that you get from Cisco licensing contains activation information about every single permanent license that is registered on the ASA Serial number. Each permanent license that is generated include activation both for the new license but also for all other permanent licenses that have previously been retrieved from Cisco licensing. The An圜onnect Mobile license you bought was a permanent license. I have seen that issue once before, and I could find others out there who have encountered the same problem. I think you probably ran into a license key that was incorrectly generated. ![]()
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March 2023
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